Request a VEVO Check

The Department of Home Affairs has a Visa Entitlement Verification Online system (VEVO). This allows visa holders and other organisations to check visa statuses and conditions.

VEVO can only provide information about people who have their details available in the Department’s systems. A person may not have a searchable record if they arrived to Australia before 1990 and have not travelled since.

How to apply for a VEVO check

VEVO checks are more complicated for New Zealand citizens to apply for because of the unique nature of our visa status.

This is a free service that we provide to New Zealand citizens and their immediate family members. We can access the VEVO portal to check on your behalf or you can contact the Department of Home Affairs for assistance.

You will need your passport details and agree to the Department of Home Affairs’ Privacy and Security statements and complete the form below.


This is currently a FREE service to assist New Zealand citizens with knowing their visa status. However, within only a few days of being released we are already getting bombarded with visa and citizenship questions. Please note: No questions will not be responded to due to the complex nature of immigration law and the time it takes to respond.

What is a VEVO?

A VEVO check shows you information about the visa you hold and what visa conditions are included with your visa e.g. work and study rights, period of stay, other conditions. For more information, click here
We will email your VEVO letter to your email address

Please note: No questions will not be answered without a consultation booking due to the time it takes to respond.

Book a Consultation (fee applies) (opens in a new window - please remember to complete the remainder of this form)
Click or drag files to this area to upload. You can upload up to 10 files.
E.g. Passport (showing signature page) If your files are too large, you can compress them here before uploading:
Signature requesting VEVO check
Signature requesting VEVO check