Privacy Policy

Privacy Policy

Last updated: 25/08/2025

Morunga Migration (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services, website, or communicate with us.


1. What Personal Information We Collect

We may collect personal information about you when you:

  • Enquire about or use our migration and visa services

  • Register for consultations or complete forms on our website

  • Subscribe to our newsletters or updates

  • Communicate with us by phone, email, or in person

The personal information we collect may include:

  • Your full name

  • Contact details (email, phone number, address)

  • Date of birth and nationality

  • Passport and visa information

  • Supporting documentation relevant to visa or citizenship applications

  • Payment and invoicing details

  • Website usage data (e.g. IP address, browser type, and activity)


2. How We Collect Your Information

We collect personal information in several ways, including:

  • Directly from you when you provide it to us

  • Through forms, emails, phone calls, and consultations

  • Via our website using cookies and analytics tools

  • From third parties, where you have authorised us to collect it (e.g. employers, government agencies, or other service providers)


3. Why We Collect Your Personal Information

We collect and use your personal information to:

  • Provide migration, visa, and citizenship services

  • Verify your identity and eligibility

  • Manage your applications and case files

  • Respond to your enquiries and provide updates

  • Comply with our professional and legal obligations

  • Improve our website, services, and client experience

  • Send newsletters, service updates, and special offers (only where you have opted in)

You may unsubscribe from our marketing communications at any time by following the instructions in our emails or by contacting us directly.


4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance and functionality

  • Analyse website traffic and usage

  • Personalise your online experience

You can control cookies by adjusting your browser settings, but disabling them may affect certain website features. For more information, please refer to our Cookies Policy.


5. Children’s Privacy

Our services are not directed to individuals under the age of 15. We do not knowingly collect personal information from anyone under 15 without parental or guardian consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. We will promptly delete the information if collected without proper authorisation.


6. Disclosure of Your Personal Information

We may disclose your personal information to:

  • The Department of Home Affairs and other government agencies

  • Third-party service providers who assist us in delivering our services

  • Professional advisors such as accountants, auditors, or insurers

  • Other parties with your consent, or as required by law

Cross-Border Disclosure

Some of our service providers may be located outside Australia. Where we disclose your personal information overseas, we take reasonable steps to ensure those recipients comply with the Australian Privacy Principles or are bound by laws providing similar protection.


7. How We Store and Protect Your Information

We take reasonable security measures to protect your personal information from:

  • Unauthorised access, use, or disclosure

  • Loss, misuse, or alteration

We store information electronically in secure systems and, where required, in physical files within controlled facilities. While we strive to protect your personal information, no system is entirely secure, and we cannot guarantee absolute security.


8. Your Rights Under the Privacy Act

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate, incomplete, or outdated information

  • Withdraw your consent for certain uses of your personal information

  • Opt out of receiving direct marketing communications

  • Make a complaint if you believe we have mishandled your personal information

To exercise these rights, please contact us using the details below.


9. How to Make a Privacy Complaint

If you believe we have breached your privacy, please contact us at info@morungamigration.com.au. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our business practices.
We will notify you of significant changes by:

  • Updating the “Last updated” date at the top of this page

  • Publishing the revised Privacy Policy on our website


11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Morunga Migration
Email: info@morungamigration.com.au
Postal: P.O. Box 1210, Naracoorte SA 5271, Australia
Website: https://morungamigration.com.au


Cookies Policy

Last updated: 25/08/2025

This Cookies Policy explains how Morunga Migration (“we”, “our”, “us”) uses cookies and similar technologies on our website https://morungamigration.com.au (“Website”).

By continuing to use our Website, you agree to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings at any time.


1. What Are Cookies?

Cookies are small data files stored on your device (computer, tablet, or mobile) when you visit our Website. They help us:

  • Recognise your browser or device

  • Remember your preferences and settings

  • Analyse how visitors use our Website

  • Improve our services and user experience


2. Types of Cookies We Use

We use the following types of cookies:

a) Necessary / Essential Cookies

  • Required for the Website to function properly

  • Enable secure login, form submissions, and navigation

  • Without these cookies, our services may not work correctly

b) Performance & Analytics Cookies

  • Collect information about how you use our Website

  • Help us understand which pages are most visited

  • Improve our content and user experience

  • We may use Google Analytics or similar tools to collect this information

c) Functionality Cookies

  • Remember your preferences, such as language or location

  • Enhance personalisation when you revisit the Website

d) Marketing & Tracking Cookies (if applicable)

  • Used to deliver relevant advertising based on your browsing behaviour

  • We only use these where you have explicitly consented


3. Third-Party Cookies

In some cases, we may allow trusted third-party service providers to place cookies on your device for:

  • Website analytics

  • Security monitoring

  • Advertising or remarketing (if enabled)

We do not control third-party cookies. For more information, you can check the respective third-party privacy and cookies policies, such as Google’s Privacy Policy.


4. How to Manage or Disable Cookies

You can control how cookies are used by adjusting your browser settings:

  • Block all cookies

  • Allow only specific cookies

  • Delete cookies when you close your browser

However, if you disable certain cookies, parts of our Website may not function properly.

For more information, see:


5. Cookies and Your Privacy

Because cookies may collect information that could identify you, we handle cookie data in accordance with our Privacy Policy and the Australian Privacy Principles.

We will never use cookies to collect sensitive personal information without your consent.


6. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
We encourage you to review this page periodically for updates.


7. Contact Us

If you have any questions about how we use cookies or manage your data, please contact us:

Morunga Migration
Email: info@morungamigration.com.au
Postal: P.O. Box 1210, Naracoorte SA 5271, Australia
Website: https://morungamigration.com.au

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