Book a Consultation
Book a Consultation

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Book a Consultation

Needing advice or assistance with regards to your visa or citizenship matter?

The first step is to book in an appointment to have an Initial Consultation.

To make a booking, complete the online booking form or call us on 0433 485 556 or 0435 768 277, and pay the correct amount by credit card or you may pay by bank transfer.

INITIAL CONSULTATIONS, ASSESSMENTS AND SERVICES (60 mins) FROM
Initial consultation and assessment (Individual/Standard) $330.00

(excl. GST)
Initial consultation and assessment (Couple or family unit, including dependent children) $440.00

(excl. GST)
Note: Additional fees may apply To be advised

Fee Policy:

    • If requested, all consultations include a complementary VEVO check.
    • Additional fees apply for administration and reviewing documents and information.
    • Clients who need advice for complex matters will likely need to book additional consultations, depending on the complexity of the matter.
    • Consultations that exceed 60 minutes incur additional charges of $5.00 + GST per minute thereafter.
    • There is a fee of $65 + GST per page to review documents and information.
Payments can be made by Credit Card of via a Bank Transfer:

Morunga Migration Pty Ltd
BSB: 065-157
Account: 1042 6674
Reference: Your First and Last Name

Additional Information

Conditions: Additional charges may apply for administrative tasks, reviewing documents and information, after-hours consultations, and urgent service needs.

  • Cancellation & Rescheduling PolicyCancellations made more than 48 hours in advance: No chargeCancellations made 24–48 hours prior: 50% fee applies

    Cancellations less than 24 hours prior or no-shows: 100% fee applies

    Rescheduling must be requested at least 48 hours in advance to avoid cancellation fees.

  • Professional fees and associated applications costs are not part of the initial consultation fee and are quoted separately.

*Examples of complex cases may include character issues, refusals, Schedule 3, No Further Stay, Section 48 barred cases, complex partner relationships, Seeking work rights, unlawful non-citizens, providing technical advice, visa cancellations, advice about the appeals process to the Administrative Review Tribunal and applicants who have applied for protection visas.

Consultation Booking Form

Consultation Information

Consultation Schedule

  • Standard Hours: Consultations are available during regular business hours (AEST), Monday to Friday (excluding public holidays).

  • Availability: All available consultation times are visible in our online booking calendar. If you experience any issues booking online, please contact us at info@morungamigration.com.au or call 0433 485 556 or 0435 768 277 for assistance.

After-Hours Appointments
After-hours consultations may be arranged upon request, subject to availability.
Please note: Additional fees apply for after-hours appointments.

Appointment Terms & Conditions

Duration
Consultations are scheduled for 60 minutes. Additional fees may apply if the appointment exceeds the allocated time or if a follow-up consultation is required.

Late Arrival
Please arrive on time. Any time lost due to late arrival will be deducted from your consultation time. We may not be able to extend the session beyond the allocated time.

Cancellation, Rescheduling & No-Show Policy

  • Cancellations made more than 48 hours in advance: No charge

  • Cancellations made between 24–48 hours prior: 50% of the consultation fee applies

  • Cancellations made less than 24 hours prior or no-shows: 100% of the consultation fee applies

Rescheduling requests must be made at least 48 hours in advance to avoid a cancellation fee.
Rescheduling within 24–48 hours of the appointment will incur a 50% fee, and within 24 hours will incur a 100% fee, as the time has been reserved exclusively for you.
We reserve the right to refuse future bookings if multiple rescheduling requests are made.

Consultation Coverage

Please ensure you are familiar with what is included and not included in our consultations. Understanding the scope of the service helps to manage expectations and ensures we can assist you effectively. If you have any questions about what is covered, feel free to contact us prior to your appointment.

Initial Consultations & Assessments

Consultation Fees

  • Standard Consultations: $330–$440 (excluding GST) Note: Additional charges may apply to review documentation including administration costs.

  • Complex Cases: Starting from $1,650 (excluding GST)
    Complex consultations often require additional time and may include administrative support, document review, or follow-up requests for further information. These services are not included in the standard consultation fee and will be quoted separately.

Consultation Format
Appointments are available in person, via video call (Zoom), or by phone, based on your preference and availability.

What’s Included in the Consultation

  • Assessment of Your Circumstances
    Review of your individual situation in line with current immigration legislation and policy.

  • Exploration of Immigration Pathways
    Identification of potential visa or citizenship options based on your goals and eligibility.

  • Written Summary (upon request)
    A general summary of the advice provided may be discussed during the consultation.
    If you would like a detailed written summary outlining your visa or citizenship options, an additional fee applies, which will be quoted based on the complexity of your case.

  • Estimated Costs (if available at the time)
    A general indication of potential fees and government charges for your case.

  • Free VEVO Check (upon request)
    We will provide a complimentary VEVO visa status check for you.

Fee Policy

  • Additional fees apply for administrative tasks, reviewing documents, preparing written advice, or managing extended correspondence. These will be discussed on a case-by-case basis.

  • Consultations are charged based on the initial consultation fee for the first 60 minutes.

  • If the consultation exceeds the allocated time, an additional charge of $5.50 per minute applies.

Cancellation, Rescheduling & No-Show Policy

  • Cancellations made more than 48 hours in advance: No charge

  • Cancellations made 24–48 hours in advance: 50% of the consultation fee applies

  • Cancellations made less than 24 hours in advance or no-shows: 100% of the consultation fee applies

  • Rescheduling: Requests to reschedule must be made at least 48 hours in advance. Rescheduling within 24–48 hours incurs a 50% fee, and within 24 hours incurs a 100% fee, as the time has been reserved exclusively for you. Repeated rescheduling may result in refusal of future bookings.

What Initial Consultations & Assessments Do Not Include

Initial consultations are designed to provide a high-level assessment of your circumstances and guidance on possible immigration options. However, they do not include the following:

  • Letter of Advice:
    Formal written advice is not included. If you require a Letter of Advice, this is a separate service and can be provided for an additional fee.

  • Skills Assessments:
    We do not complete or lodge skills assessment applications as part of the initial consultation. These are separate services charged independently.

  • Pre & Post-Consultation Work:
    Reviewing documents and information before and after a consultation, ongoing advice, follow-up questions, or support after the consultation is not included in the initial consultation fee. Additional time and services will be billed accordingly.

  • Application Preparation or Lodgement:
    The consultation does not include the preparation, drafting, or management of visa or citizenship applications.

  • Pathway Guarantees:
    While we aim to provide helpful and realistic guidance, we cannot guarantee that feasible pathways will be identified or that any future applications will be successful.

  • DIY Citizenship Application Guidance:
    Guidance for clients lodging their own citizenship applications is a standalone professional service and not part of the consultation process.

  • Refunds:
    No refunds will be issued if a client is found to have no viable options or is dissatisfied with the advice given during the consultation.

  • Referrals:
    If we refer you to another professional (e.g. lawyer, accountant, or health specialist), their fees are not included in our consultation fee and must be arranged directly with them.

  • Further Engagement:
    If you wish to proceed with services beyond the initial consultation, you will be required to enter into a signed Service Agreement (in accordance with the Migration Agents Code of Conduct (Australia) or Code of Conduct (New Zealand)).

Preparation

These details are not compulsory, but having them available can help us provide you with the right advice more efficiently (if applicable):

  • All your passports, including expired passports
  • Current VEVO Check
  • If applicable, a copy of your current visa
  • If applicable, a list of your immigration history, including dates and visas
  • Birth certificate
  • Drivers Licence
  • Marriage certificate
  • Divorce decree
  • Evidence of any name changes
  • Police or court records of any criminal convictions
  • Address details for the past 10 years
  • Travel history in and out of Australia
  • Overseas travel history
  • Any visa information you may have had in the past
  • Correspondence from the Department of Home Affairs
  • Qualifications
  • Resume
  • Immediate family details (includes children, partner, parents, siblings): names, birth dates, where they were born, what citizenship do they hold

Available Payment Options

We accept bank transfer payments but if you wish to pay by credit card or receive an invoice first, please let us know and we will send you an invoice with the credit card link.

Please note: Your booking must be paid at least 24 hours in advance or it will not be approved.

Morunga Migration Pty Ltd
BSB: 065-157
Account: 1042 6674
Reference: Your First and Last Name

If you have any issues, please contact us on info@morungamigration.com.au or 0433 485 556.

Frequently Asked Questions

Why do I need a consultation and/or assessment?

Eligibility Determination:

  • Assessments help to determine whether an individual is eligible for a specific visa category, citizenship application or review rights to appeal an immigration matter such as a refusal or visa cancellation.

Legal Compliance:

  • Immigration laws and regulations are complex and can change frequently. An assessment ensures that the applicant is aware of and complies with the current immigration laws and policies. This helps to avoid legal issues and increases the chances of a successful application.

Documenatation Guidance:

  • Immigration assessments often provide guidance on the required documentation for the application process. This is crucial because incomplete or inaccurate documentation can lead to delays or refusals. Properly prepared documentation is essential to support the applicant’s case.

Risk Mitigation:

  • Assessments help individuals understand the potential challenges or obstacles they may face during the immigration process. This includes factors such as criminal history, health issues, or other eligibility concerns. Identifying potential issues in advance allows applicants to address them proactively.

Time & Cost Savings:

  • Going through an immigration assessment can save time and money in the long run. It helps applicants avoid pursuing the wrong immigration option or submitting incomplete applications, which could result in refusals, appeals, or the need to leave Australia and/or reapply.

Understanding Options:

  • Immigration assessments provide individuals with a clear understanding of the various immigration options available to them. This allows applicants to make informed decisions about the most suitable pathway based on their goals, qualifications, and circumstances.

Professional Advice:

  • Many individuals seek the assistance of registered migration agents or immigration lawyers for assessments. Professionals can provide valuable advice based on our knowledge and experience, ensuring that applicants have accurate information and are well-prepared for the immigration process.

In summary, immigration assessments play a crucial role in guiding individuals through the complex process of immigrating to a new country. They help applicants understand their eligibility, comply with legal requirements, gather the necessary documentation, and make informed decisions about the best immigration pathway for their specific situation.

Why use a Registered Migration Agent or Licensed Immigration Adviser?

Immigration law is full of complexities. One wrong move or simple oversight can be catastrophic. Registered Migration Agents (RMA) and Licensed Immigration Advisers (LIA) are specially trained in immigration legislation and practice and experienced consultants have an indepth understanding of strategies and processes that will help to avoid potential issues.

Immigration processes take a considerable amount of time to prepare and by engaging experienced and reputable RMAs ensures that your application is ‘decision ready’ and prepared to the highest standards, quickly and efficiently.

Engaging a professional also helps to alleviate stress, gives the Department of Home Affairs a reliable point of contact which ensures no correspondance is accidentally missed or overlooked, and a professional has the skills and experience to assess, interpret and respond to requests made by the Department.

What are the visa options available?

There are numerous types of permanent and temporary visas available in Australia and New Zealand. It is essential to assess each individual case against the current eligibility criteria to determine the most suitable visa pathway(s).

Note: As of 1 July 2023, most NZ citizens will not require a permanent visa to apply directly for Australian citizenship, provided they meet the eligibility criteria. However, we still recommend seeking professional advice, as there can be complexities involved.

What are the costs and fees involved?

Costs for visa applications are set by the Department of Home Affairs and are subject to change at anytime. Typically costs increase in alignment with Consumer Price Index (CPI) on the 1st July each year, however, significant increases that are much higher than CPI can also occur at anytime without forewarning.

Professional fees are determined based on the type of service required, the complexity of the work involved, and the time needed to complete each task.

Since each case has unique needs, our fee structures can vary.

For a guide, see our Professional Fees.

 

Consultation Booking Form

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