Where to Start

Written on 25 August 2025 by Erina Morunga
Where to Start

Where to Start When Seeking Immigration Assistance

The short version is it all begins with an initial consultation.

Now for the long version.

So, you’ve decided to make a big move, whether it’s studying in Australia, joining family, starting a new job, or even becoming an Australian citizen. Exciting, right? Until you sit down to figure out the immigration process… and suddenly, it feels like you’re trying to solve a thousand-piece puzzle, blindfolded, with half the instructions missing.

That’s where we come in. At Morunga Migration, we understand how overwhelming immigration can feel, and we’re here to guide you through every step. But before you reach out for professional help, here’s a simple roadmap to get you started.


Step 1. Understand Your Goal

First, get clear on what you want to achieve. Are you looking to:

  • Work in Australia?

  • Study at an Australian institution?

  • Join family who are already here?

  • Stay longer on your current visa?

  • Or become an Australian citizen?

Having a clear goal helps us (and you!) map out the right pathway from the start.


Step 2. Do Some Initial Research

A little homework goes a long way. Check the Department of Home Affairs website to understand the visa and citizenship types available and the general requirements. This gives you a rough idea of what you’re working with. But be warned, it’s a labyrinth that can take you down all sorts of crazy rabbit holes!

However, and here’s the catch, immigration law changes constantly. What worked for your cousin in 2019 may not work today. That’s why even a quick chat with a registered migration agent can save you hours of confusion and potential missteps.


Step 3. Gather Your Information

Before booking an appointment, try to pull together as much relevant information as you can:

  • Your personal details and current visa status

  • Any past visa applications (approved, refused, or cancelled)

  • Your immigration history in Australia or elsewhere

  • Relevant documents — passports, identity papers, qualifications, work experience, etc.

Don’t panic if you don’t have everything ready, we can guide you on what’s essential and what can come later.


Step 4. Choose the Right Migration Agent

This step is critical. You want someone who is:

  • Registered with the Office of the Migration Agents Registration Authority (MARA)

  • Experienced in handling cases similar to yours

  • Transparent about costs and processes

  • Willing to give honest advice (even when it’s not what you want to hear)

At Morunga Migration, we pride ourselves on being upfront, approachable, and client-focused. Our goal is simple: to give you the best possible chance of success.


Step 5. Ask the Right Questions

During your initial consultation, don’t be afraid to ask:

  • What are my visa options?

  • How strong is my case?

  • What are the potential risks or complications?

  • How long is the process likely to take?

  • What are the total costs involved?

Good migration advice is not just about filling in forms, it’s about strategy, planning, and reducing risks.


Step 6. Get Professional Support Early

We see it all the time: clients come to us after something has gone wrong — a refusal, a missed deadline, or incorrect paperwork. The truth is, getting advice early can save you stress, time, and often a lot of money.

Whether your case is simple or complex, we’ll make sure you understand:

  • Your visa pathway

  • Your obligations

  • What needs to happen (and when)


Final Thoughts

The immigration process can feel like a maze, but you don’t have to navigate it alone. Getting the right advice early on can make all the difference between a smooth approval and a stressful refusal.

At Morunga Migration, we combine experience, knowledge, strategic planning, and a personalised service to give you confidence in every step of your journey. And yes, we even handle the mountains of paperwork – chocolate included!

Disclaimer

The information provided in this article is general in nature and should not be considered legal or migration advice. Immigration laws and policies change frequently, and your personal circumstances may require tailored advice.

For professional assistance, please book a consultation.

Erina Morunga

Director | Registered Migration Agent | Licensed Immigration Adviser

MARN: 2217995

LIA: 202300299

Based in Naracoorte, SA

Our Happy Clients