Why “Simple and Quick” Immigration Queries Can Still Require a Full Consultation

At Morunga Migration, we often hear clients say, “My query is really simple and quick.”

While we understand the need for quick answers, providing accurate and effective immigration advice requires a thorough assessment of your individual circumstances.

Here’s why we need to conduct a consultation before giving immigration advice and how our adherence to the Code of Conduct for Registered Migration Agents (1 March 2022) ensures you receive the best possible guidance.

The Importance of a Thorough Consultation

1. Complexity of Immigration Law

Australian Immigration law is inherently complex and constantly evolving. What might seem like a straightforward question on the surface can often involve multiple layers of regulations and requirements. For instance, a query about visa eligibility might depend on a variety of factors such as your occupation, age, work experience, health, character, and family circumstances. A consultation allows us to delve into these details to provide accurate and relevant advice.

2. Individual Circumstances Matter

Every individual’s situation is unique. Factors such as your personal history, family background, employment status, criminal history, health status, and previous visa history can significantly influence the advice we provide. A full consultation enables us to understand your specific circumstances and tailor our advice accordingly. Without this comprehensive understanding, any advice given might be incomplete or inaccurate.

3. Avoiding Pitfalls and Ensuring Compliance

Providing advice without a full assessment can lead to misunderstandings and potential pitfalls. For example, missing a critical detail about your case could result in a visa application being rejected or delayed. A thorough consultation ensures that we consider all relevant aspects and provide advice that helps you avoid common mistakes and comply with all legal requirements.

Adhering to the Code of Conduct

As Registered Migration Agents, we are bound by the Migration Agents Code of Conduct, which sets out our professional and ethical obligations. Here’s how this impacts our need for a consultation:

1. Duty of Care

The Code of Conduct requires us to act with due care and diligence. This means we must take all necessary steps to ensure the advice we provide is accurate and comprehensive. Conducting a full consultation is a critical part of fulfilling this duty of care.

2. Providing Informed Advice

We are obligated to provide clients with informed and well-considered advice. To do this, we need to gather all relevant information about your situation. The consultation process allows us to ask the right questions and gather the necessary details to form a complete picture of your circumstances.

3. Transparency and Honesty

The Code of Conduct emphasises the importance of transparency and honesty in our dealings with clients. By conducting a thorough consultation, we ensure that we are transparent about your options, the potential outcomes, and any risks involved. This honesty helps you make informed decisions about your immigration journey.

The Consultation Process at Morunga Migration

When you book a consultation with us, here’s what you can expect:

1. Initial Assessment

We start with an initial assessment where we gather basic information about your situation. This helps us understand the broad context of your query.

2. Detailed Discussion

During the consultation, we delve deeper into your personal circumstances. We ask detailed questions to ensure we have all the necessary information to provide accurate advice.

3. Tailored Advice

Based on the information gathered, we provide tailored advice specific to your situation. We outline your options, potential outcomes, and any next steps you need to take.

4. Ongoing Support

If you engage our services, we offer ongoing support and guidance throughout your immigration journey. If any issues arise or if you have further questions, we are here to assist you every step of the way.

Conclusion

While a query might seem simple and quick, providing accurate and effective immigration advice requires a thorough consultation. At Morunga Migration, we are committed to ensuring that our advice is comprehensive, accurate, and tailored to your unique circumstances. By adhering to the Migration Agents Code of Conduct, we uphold the highest standards of professionalism and care in all our dealings with clients.

For reliable and personalised immigration advice, contact Morunga Migration today to schedule a consultation. Let us help you navigate the complexities of immigration law with confidence and peace of mind.

By Kathleen Si’ulua

Registered Migration Agent

MARN: 2217995