How to contact us in an emergency (fees apply)
During office hours from Monday to Friday please call 0433 485 556 (Erina) or 0435 768 277 (Kathleen)
After hours, leave a voice message on 0433 485 556 (Erina) AND send an email noting ‘REQUEST URGENT ASSISTANCE’ in the subject line.
Leave your full name, contact details and brief description of what the issue is.
You may also send a text message on 0433 485 556 (Erina) in addition to sending an email.
NOTE: Phone calls after hours are not answered but voice mail is checked regularly.
Immigration never sleeps, never has a holiday and operates 24/7
Therefore, needing emergency assistance can be difficult to get in your hour of need and can occur anytime of the day or night.
Our advice is don’t leave things to chance, get advice early if you can to avoid the stress and cost of being thrown into an emergency situation
We strongly advise that people be aware of how immigration may affect their lives and rather than wait for something to happen, it’s better to seek advice beforehand
Do you need immigration assistance urgently?
In emergencies we may be contactable after hours. Fees apply.
